ZUN NOORAIN INTERNATIONAL

ZUN NOORAIN INTERNATIONAL Overseas Employment Promoter O.E.P.LICENCE NO. 3413/RWP COMPANY PROFILE CONTACT ADDRESS Office 11, 3rd floor, Al-Mustafa Plaza TELL: +92-51-4414756th Road, Satellite Town, Rawalpindi FAX: +92-51-4853331 Pakistan CELL: +92-333-5142160 Website: www.znintl.com Email: znintl@hotmail.com info@znintl.com Table of Contents COMPANY OVERVIEW ................................................................................................................ 4 INDUSTRY WE SERVE ................................................................................................................. 5 MESSAGE FROM THE CHAIRMAN ............................................................................................ 6 COMPANY ETHOS ........................................................................................................................ 8 ZUN NOORAIN INTERNATIONAL’S PHILOSOPHY ................................................................. 9 RECRUITMENT METHODOLOGY ............................................................................................ 11 RECRUITMENT POLICY ............................................................................................................ 13 INNOVATION AND TECHNOLOGY .......................................................................................... 14 BACKGROUND AND SUPPORT SERVICES .......................................................................... 15 WHY CHOOSE ZUN NOORAIN INTERNATIONAL? .............................................................. 16 QUALITY ASSURANCE.............................................................................................................. 18 ABOUT PAKISTAN ..................................................................................................................... 19 What You Can Expect ................................................................................................................ 20 OUR VALUED CLIENTS ............................................................................................................. 21 Terms & Conditions ................................................................................................................... 22 ANNEXURE (A) ............................................................................................................................ 23 ANNEXURE (B) ............................................................................................................................ 24 COMPANY OVERVIEW It gives us great pleasure to provide a brief introduction of Zun Noorain International (ZNI), an overseas recruitment agency, recognized by the Ministry of Overseas Pakistanis and Human Resource Development, Licence No. OPs and HRD 3413/RWP/PAK, established in 2013 under influence of Al-Rehman Trading Corporation which was established in .1989. Our Head Office is located in a strategic location in Rawalpindi, near Islamabad, the capital of Pakistan. We have a strong organizational set-up and offer professional services. In addition, we are one of the leading overseas manpower consultants in Pakistan, providing employment and manpower resources to overseas clients. We are one of the premier overseas placement companies in Pakistan. Services  Recruitment  Executive searches  Temporary recruitment  Contractor recruitment  Training and development  Skills assessment  Unbundled services We can supply unskilled, semi-skilled and highly-skilled manpower to cater to any size or type of project. We have an excellent track record for providing valued services to government organisations and reputable companies in the Middle East and Gulf countries. However, our aim is to become a well-known recruitment company internationally and to attract clients worldwide. INDUSTRY WE SERVE  Accounting and Finance  Administrative and Clerical  Agriculture  Building Construction and Skilled Trades  Business and Strategic Management  Creative and Design  Customer Support and Client Care  Engineering  Food Services and Hospitality  Human Resources  Installation, Maintenance, and Repair  IT and Software Development  Legal  Logistics and Transportation  Marketing and Product  Medical and Health  Production and Operations  Project and Program Management  Quality Assurance and Safety  R&D and Science  Sales and Business Development  Security and Protective Services  Training and Instruction  Other MESSAGE FROM THE CHAIRMAN Welcome to ZNI’s company brochure! It gives me great pleasure to introduce our recruitment company. This brochure is designed to provide a comprehensive review of our business. Zun Noorain International (ZNI) has been at the forefront of recruitment services for some time, offering both clients and candidates a wide range of professional services. With ZNI’s well-known reputation, our objective is to provide clients and candidates with a great service and a great experience, reflecting our ethical standards. We place emphasis on supplying placements for our well-qualified candidates and continue to be committed to the highest standards in human resources and placement. Throughout the years of operating as recruitment consultants, we have grown significantly, and our achievements and performance have been particularly outstanding in the Middle East and the Gulf region, where our list of satisfied clients is impressive. Furthermore, our best credentials are the thousands of candidates that we have deployed so far and their splendid record of on-the-job performance. Our clients and candidates are the ultimate beneficiaries of our professionalism. Our quality, time management, values and communication are key features of our organisation. We provide excellent services to our clients and are also able to offer a wide range of services that will definitely meet your needs. Moreover, we are also a member of the Chamber of Commerce and Industry Rawalpindi, and I am Member of the Pakistani Overseas Employment Promoters Association (POEPA) in Islamabad, which rewards commitment and quality of work. I thank you for your interest in our business. We look forward to welcoming you and providing your manpower. Muhammad Zaman (Chairman) COMPANY ETHOS Our Mission To become the best provider within the recruitment sector and to become a major player internationally, providing the highest quality services to our clients and candidates. Our Vision  To become a well-known recruitment leader  To become the best recruitment company, globally  To maintain integrity and honesty at all times  To tailor our services to meet individual needs  To work in close partnership with our clients and candidates Our Values Solution Oriented Innovative and reliable solutions for recruitment challenges. Quality We take serious responsibility for the quality of our services and continuously strive for excellence. In order to achieve this, we respond enthusiastically to make changes wherever possible. Honesty, Integrity and Trust These are the key values we strive for in every single operational aspect of our business. We only want to be remembered positively by every client. Collaboration We strive for long-term relationships. Without a clear understanding of our clients’ business objectives, it is impossible to supply sustainable solutions. Often, the candidates we place become our clients through the trusting relationship created by our ethical way of working. Ethics Through his role as Chairman of ZNI, Muhammad Zaman promotes best practice and ethical recruitment. These are the beliefs that govern our operating practices: simple, direct, honest and clear. ZUN NOORAIN INTERNATIONAL’S PHILOSOPHY Our Clients We are determined to look after each of our clients with an equal amount of respect, care and responsibility, regardless of whether they are a large or small company. Furthermore, we put in the effort to get to know a client’s business, almost becoming an extension of their team. We tailor solutions to suit business requirements, offer flexibility (which the large recruitment agencies cannot or do not offer) and work alongside them as they grow. Moreover, we are known for our excellent services and for producing results. Therefore, we always deliver a positive experience beyond our clients’ expectations. Our Candidates ZNI gives candidates a different experience, such as our personalised services, an honest approach and care from an agency with the market reach of a very large recruitment company. Regardless of their success, every candidate leaves with a very positive view of ZNI, our consultants and our clients. Our Consultants Our professional consultants are our biggest asset. We employ highly-qualified and experienced consultants. In addition, we provide our consultants with an understanding of the vision and goals of ZNI. As a result, we let them ‘chart their own path’ and provide them with everything they need to become successful, for example, technology, coaching and training, as well as positive, critical reviews and genuine personal support. Development and Training Centre for Candidates Training and development are essential corporate functions and integral elements of corporate strategy. ZNI focuses on the importance of employees’ development and growth in order to maintain a highly skilled workforce. These are significant factors in order to improve the efficiency and success of our company. ZNI is linked with other institutions as well as the Trade Test Centre, which professionally trains our candidates covering their different occupations utilising modern equipment, technology and know-how. This is an exclusive system for our candidates, not used by other Pakistani manpower suppliers. Whether the candidate is unskilled, semi-skilled, skilled or highly-skilled, ZNI provides them with the following:  Lectures Selected candidates from the Overseas Principle or from ZNI must attend specially provided lectures. These lectures primarily focus on providing candidates with basic information, such as terms and conditions, employment duties and behaviour in host countries.  Seminars After attending the lectures, candidates are given the opportunity to join group discussions at various seminars. These seminars are designed to improve team spirit and leadership qualities and to discuss any issues from the lectures.  Workshops After attending the lectures and the seminars, candidates are required to attend various workshops. ZNI organises these workshops at the Trade Test Centre where candidates are shown the different tools, techniques and latest technologies in order to become prepared for work overseas.  Orientation Course Before candidates’ deployment, ZNI arranges a meeting where professional consultants provide candidates with information for their overseas employment. These programmes are designed to provide candidates with important information relating to the work culture of the prospective organisation, industrial practices, safety issues, labour laws and other relevant issues, so that the time taken for adjusting to the job is minimal, resulting in a speedy and successful adjustment to their new workplace. RECRUITMENT METHODOLOGY Source of Human Resources: Our Data Bank ZNI has always been aware of trends in human resource development. Our current objective is to build people’s strength and creativity, to become an innovative manpower supplier and to develop strategies to facilitate the smooth provision of placements within a short time period. In order to achieve this, we maintain a vast data bank, which includes unskilled, semi-skilled and skilled workers as well as highly-qualified professionals from all types of educational and academic backgrounds. Our data bank is professionally maintained and is always kept up to date. Selection Procedure Our selection panel consists of an exclusive combination of personnel, who ensure a high level of short listing, screening, interviewing and testing for trade competency, testing for medical fitness and carefully selecting candidates for a particular client, according to the job specifications given by the client. In addition, ZNI works with the Trade Test Centre, a highly-respected technical training institute. Recruitment and Selection Procedure 1. ZNI processes information for thousands of unskilled, semi-skilled, skilled and highly-skilled workers using our data bank. We continually add to our data bank through the process of conducting interviews throughout the year. 2. We also benefit from additional resources from local factories, the Ministry of Labour, vocational institutions and other affiliated agencies in Pakistan. 3. With approval from the authorities concerned, ZNI advertises almost all its vacancies in leading newspapers, through online networking, social media and on our website. 4. We compile candidates’ bio data, including comprehensive information relating to ‘track records’ by analysing CVs, talking to previous employers, screening candidates’ certificates, investigating criminal records and checking passports. 5. When preliminary screenings have been conducted, individual applicants are invited to a face-to-face interview with an experienced consultant or video interview. More information is given in the “Innovation and Technology” section below. 6. If required, the applicant is then asked to undergo a written test. After the written test, trade/skill testing is conducted. This is a critical step, when the applicant’s skills are tested and verified under the conditions at the site of the principal. The overseas principal or his authorised representative is always welcome to participate during this final test. 7. The final selection of the applicant is decided by the unanimous decision of the placement committee consisting of testing and interview staff and the representative of the overseas principal, all of whom have already attended the screening, interview and skill testing. RECRUITMENT POLICY Only healthy and professional people can guarantee the successful completion of projects. Therefore, we have adopted the following recruitment policy. Advertising We have to obtain permission from the Bureau of Emigration, Government of Pakistan, by submitting the required documents received from the employer. Panel Board All applications received will be subject to pre-screening prior to submission to the Panel Board. Selection The Panel Board, comprising qualified personnel from various fields, will be responsible for ascertaining the best candidates for our clients for interview. Technical Trade Test A fully-equipped Trade Test Centre has been set up for the purpose of testing the technical knowledge (among other things) of the candidate. This test is conducted in the presence of the respective delegate(s) sent by the clients. Medicals All selected candidates will be subject to a strict medical in a GCC approved medical centre. Files Individual files will be maintained for all selected candidates, which will contain the following:  Original passport Eight photographs  Employment agreement Copy of the result of the medical  Trade Test Centre report for technical candidates INNOVATION AND TECHNOLOGY Web-based Recruitment Solutions We have invested significantly in online technology solutions that have helped to streamline our recruitment processes. The following are some of the solutions we offer free of charge to clients:  Benchmarking of remuneration packages  Customised interview question preparation  Internet advertising  Online security and employment checks  PC administration skills assessment  Recording video interviews Video Interviews We have developed technology that enables us to record video interviews and stream them to our clients. This enables us to not only conduct an interview over the Internet with a job seeker in a remote location, but also to record, store and share the interview securely via the Internet with all and any stakeholders in the interview process. This is particularly helpful when a job seeker or employer is elsewhere in the country or overseas. Video Introductions A video introduction is a short video of a job seeker talking about their career (usually approximately thirty seconds). It offers job seekers a unique opportunity to visually express their personality, abilities, talent and motivation. Once the video introduction has been recorded, we are able to email it to our client to be viewed at any time and by as many stakeholders as required. Dispatch of Workers We are capable of dispatching five hundred workers within twenty to thirty days or even less, after receiving authorised visa documentation. In addition, ZNI is an authorised travel agent with international airlines, which allows our staff to make flight reservations, check flight status and issue airline tickets to candidates without any delays. As part of our feedback policy, we always notify principals well in advance about travel arrangements for recruited workers. BACKGROUND AND SUPPORT SERVICES Background As part of our continuing commitment towards providing excellent services to our clients, we provide a number of services in order to maintain a strong relationship with them. Site Visits Our representative(s) visit job sites and client offices once every six months to assist them with any personnel-related issues. If required, more regular visits are also possible. Wage Remittance Service If required, we can operate a wage remittance service of all money transfers between the worker and their family, including bank account operations. WHY CHOOSE ZUN NOORAIN INTERNATIONAL? We Offer Specialist Consultants ZNI has a network of international executives and specialised consultants. We can also proudly claim that we are professionals in this field. In addition, we are staffed with professionals from different disciplines. For our manpower section, we have experienced employees, some of whom have more than fifteen years’ experience in job recruitment and placement. ZNI’s success is largely due to its core of dynamic professionals. Through their experience and proficiency in their respective fields, the company has been able to gain a broader view of its clients’ needs and objectives. In this way, ZNI can respond accordingly to its clients. We Offer Personalised Services ZNI puts the customer first. Our goal is to exceed our clients’ and candidates’ expectations. We are honest in our approach and never try to over promise. However, we always over deliver on expectations. We offer fully tailored services and take the time to understand what is important to you, and present recruitment the way you expect it to be presented. We Offer External Assistance Our experienced and multi-disciplined external professionals, for example, engineers, are always available to assist and complement your manpower needs in all types of construction, operation and maintenance, for example, buildings, roads, camps, airports, hospitals, ports, power generation plants, refineries and factories. No matter how varied your manpower requirements, we invite you to contact our professional consultants, who will be able to assist you with your needs. We Build Lasting Relationships Many of our clients and candidates have been happy, loyal clients and candidates. Therefore, we know what it takes to deliver regular, high-quality services. We Offer Social Responsibility ZNI is very much concerned about the absence of ‘value’ in the field of overseas recruitment. We strongly believe that generating job opportunities is the only solution to eradicate poverty in Pakistan. ZNI is conscious of its social responsibilities and is striving to eradicate poverty through creating a unique concept by providing overseas job opportunities to unemployed people. We focus on identifying the hidden talents of Pakistani workers in the most backward and undeveloped and remote villages of Pakistan, where the benefits of various government welfare policies are not reaching. In turn, our overseas employers recognize the loyalty of the Pakistani workforce. ZNI feels proud to have given direction to underprivileged individuals to capitalise on their hidden talents. We provide them with the opportunity to work using modern technology in a sophisticated working environment and to work with an international labour force. We Provide Vocational Training to Untrained Candidates We provide vocational training in various fields, for example, steel fixtures, shuttering carpenters, painters, welders, masons, riggers, automobile technicians, tailors, fabricators, duct fitters and insulators. Providing work for less fortunate people in the field of construction and other industries helps them gain self-confidence and independence. Creating overseas job opportunities for these individuals from underprivileged areas gives them opportunities they would have never dreamt of. For these workers, having well-paid jobs ensures basic education, housing and financial stability for future generations. This has been proved in recent years with the economic development of many villages in Pakistan. ZNI can only make it happen because of the continued support and patronage of its overseas clients. They in turn get the best low-cost, skilled talents combined with loyalty and hard work, which are proving to be strengths of our organisation. We are proud to see underprivileged people embrace a good value system and aspire further with the help of the training provided. QUALITY ASSURANCE ZNI’s quality policy is unique and ensures quality assurance. Quality assurance is significant for the service industry in order to deliver services that meet clients’ expectations. In this highly competitive market, ZNI ensures it policy of providing quality manpower to surpass the needs and expectations of valued clients. There is no compromise with regard to the eligibility of candidate for positions. We believe in building a team of quality people, who will prove their worth to our clients, which will ultimately ensure benefits for all concerned, i.e. clients, candidates and ZNI. As a service industry, our reputation and success depends on adhering to this quality policy. ZNI never believes in ‘one-off’ assignments or associations. With its strict adherence to its quality policy and norms. Identifying manpower matching exactly to the needs of the client is the real test in the field of overseas recruitment. In a vast country like Pakistan, manpower for different categories is available in different regions. ZNI has qualified representatives in all major cities and villages in Pakistan, which gives it the edge over other agencies with regard to the deployment of the best available manpower to its clients in respective fields. Time management is the essence of our business. The prime aspect of ZNI’s quality policy is timely service to its clients. Timely deployment of candidates assures satisfaction to both clients and candidates. ZNI strongly believes that any delay in deployment of candidates may hamper clients’ projects and is therefore focused on adhering to its time management policy. Formulating policies and delivering services are important. However, more important is to maintain them consistently and continuously. ZNI believes in maintaining its second-to-none services to clients and candidates at all times. ABOUT PAKISTAN Location Pakistan (or, officially, the Islamic Republic of Pakistan) is a sovereign country in south Asia with an area covering 796,095 km2 (307,374 sq. mile). It is the thirty-sixth largest country in the world in terms of area. Pakistan has a 1,046-kilometre (650 mile) coastline along the Arabian Sea and the Gulf of Oman in the south and is bordered by India to the east, Afghanistan to the west, Iran to the south-west and China in the far north-east. It is separated from Tajikistan by Afghanistan's narrow Wakhan Corridor in the north, and also shares a marine border with Oman. Population Pakistan is the sixth most populous country in the world, with an estimated population of 184.35 million in 2012-2013, and has the ninth largest labour force in the world. Islam is the official religion in Pakistan and Urdu is the native language, whereas English is the official language. Climate Due to its location, the Pakistani climate is temperate. Situated at 23°37’ North and 61°76’ East, the country covers an area of approximately 803,940 square kilometres out of which the land coverage is approximately 796,096 square kilometres. The climate in Pakistan has great regional variations. The difference in temperature between day and night is substantial. Temperatures in the southern part go up to 45°C or even more in the summer. Scant rainfall makes the country dry and barren. The climate in Pakistan is characterised by hot summers and cold winters. The northern part is generally cold as there are snow-capped mountains and peaks, while the southern part is dry with deserts. ADVANTAGES OF PAKISTANI MANPOWER  Being a tropical country, our workers are used to working in hot climates, which is the same for almost all the Gulf countries and the Middle East.  Being a Muslim country, each worker is fully aware of the customs, traditions and religious beliefs of the host countries in the Middle East, which makes it easier for the Pakistan workforce to follow, adopt and respect them.  Being Muslims, almost all Pakistani workers are capable of reading Arabic and also communicate easily in Arabic. In addition, Pakistani workers often speak English. Therefore, communication, an essential part of an employer/employee relationship, becomes easier. What You Can Expect  Once the terms of engagement have been agreed, we make sure we conform to them.  Our business is well resourced, successful and professionally run.  Our approach is ‘no nonsense’, straight-talking and informal.  Our recruiters are all experienced professionals. Therefore, we know what we are doing.  The standards of our candidates are high.  We are extremely thorough but do not believe in being unnecessarily long-winded in our processes.  We embrace the use of leading-edge technology and innovation in order to streamline what we do.  We make sure that our processes are consistent and transparent. It’s All about Communication  We listen. Just because we have experience in recruiting through Al-Rehman Trading Corporation for more than two decades, it does not mean we always know automatically what is best for you. We will make sure we listen to and understand what is important to you and treat your views and needs as a priority.  We ask. We do not just ask what jobs you have vacant, we invest the time upfront to learn about your business, culture, challenges, how you like to be served, your previous experience with recruiters and what you expect from us in terms of service. We don’t leave anything to chance.  You will find us refreshingly ‘low-maintenance’. Once we have a thorough grasp of your requirements and an agreed schedule and method of communication, we let you get back to doing what you do best and we get on with our recruitment process.

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Terms & Conditions Following are the minimum terms and conditions set by the Government of Pakistan. 1. Period of Contract Minimum one year. 2. Probation Period 90 days or as per the labour laws of the country. 3. Daily Working Hours 8 hours per day, maximum 12 hours per day with additional 4 hours paid as overtime. 4. Weekly Working Days 6 days per week, paid holiday. 5. Weekly Rest Day At least 1 day per week. 6. Rate of Overtime As per labour laws of host country or minimum 1.50 times of basic salary per hour. 7. Accommodation Free of cost bachelor accommodation (not tents) must be provided by employer with electricity, water, gas and bedding. 8. Messing Facilities Free food or 25% of basic pay to be paid in lieu of free food for unskilled, semi-skilled and skilled workers. This provision of free food is not applicable to U.A.E. and Bahrain. 9. Medical Facilities Free, to be provided by the employer. 10. Transportation Free transport is to be provided by the employer from residence to work place. 11. Passage Economy class by air from place of hire to place of employment and back on expiry of contract. It is to be provided by the employer, if not included in the salary, which should be in addition to the minimum wages laid down. 12. Vacation leave per year as per labour laws of the host country. 13. Illness leaves per year as per labour laws of the host country. 14. Social Security / Insurance Employment to be covered at the cost of the employer according to the labour laws. 15. Dead Bodies Dispatch to dead bodies or evacuation due to serious injury will be made to Pakistan at employer’s expenses.